Shipping and Transport


When placing an order or reservation and all items in stock are available or planned, they will be sent to the address provided in the registration and order. Orders will be sent after confirmation from the client. In case of absence in stock or any situation that delays occur, the company Norbrass, undertakes to immediately inform the buyer, providing new delivery date, if possible.


Packaging and protection


Packaging and product protection is performed by means of resistant material against bump and shock. Norbrass makes every effort so that the product arrives in perfect conditions in which it is expected. The value of the shipment is insured and is included in the cost of transport.




The deadline for the return of goods is 15 days from the receipt thereof, having that delivery was made under signature of the buyer. Return costs will be assumed by Norbrass.