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Norbrass branch of Avaliare Engenharia Lda. (hereinafter referred to as “Norbrass” referred to herein as "us", "our" or "we") a company having offices at Praça Camilo Castelo Branco 31 sala 48 4700-209 Braga, Portugal, has established its Privacy and Cookies Policy in respect of the confidence our clientele places in us and in conformity with high standards of personal data protection to which we are committed.

 

This Privacy and Cookies Policy describes the personal information we collect from our customers through our boutiques, by telephone and online.

 

Please also ensure that you consult our general Terms and Conditions relating to use of the website available at www.norbrass.com.

 

 

PERSONAL INFORMATION AND DATA COLLECTION

 

Any Personal Information you make available to Norbrass is done so voluntarily, with your knowledge and consent when ordering creations or registering for services from us. We will request from you information that is mandatory (required by us to fulfill your order and meet our legal obligations) and non-mandatory (which you can give to us if you chose); if you choose not to provide the mandatory information requested then may not be able to respond to your request or activate your option choices.

 

Our database is managed by Norbrass but the Personal Information collected will be stored securely by our Hosting Services. Our Privacy and Cookies Policy is governed by and will be construed in accordance with the laws of European Union without regard to its conflicts of law provisions. Any differences will be submitted to the exclusive jurisdiction of the competent Swiss courts.

 

Personal Information provided by you either by customer card, telephone or online will be made accessible to duly authorised Norbrass personnel, its Customer Relationship management agency and occasionally to other persons or companies in particular in the Avaliare Engenharia Lda., who carry out internal operations in relation to our business. Some of these business partners are located in countries outside Portugal and your Personal Information may be transferred abroad. However, all such persons/companies are subject to confidentiality agreements, contractual provisions and to the strict respect of your privacy in accordance with applicable legislation.

 

Other than as stated, Norbrass will not use your Personal Information for unsolicited communications and we do not sell, rent or otherwise make available any Personal Information submitted to us to any third parties unless it is to our legal advisors or where so required by law or a court decision.

 

On request, Norbrass will remove your Personal Information from its database thereby cancelling your registration to any of the Norbrass services. You are also advised that upon written request you may inspect your Personal Information and/or request that your Personal Information be corrected, amended or deleted.

 

 

USE OF PERSONAL INFORMATION

 

  • Norbrass will use your Personal Information:
  • to process your order and complete the transaction;
  • to send you information on our creations, promotions and events which may be of interest to you;
  • for marketing research purposes relating to Norbrass's business and satisfaction surveys;
  • to customise, analyse and improve our products, services, technologies, communications, and relationship with you;
  • to prevent fraud and other prohibited or illegal activities;
  • to enforce our Conditions of Sale or Privacy and Cookies Policy with you;
  • to protect the security or integrity of our website including your Personal Information, our business, or our products or services; and
  • to provide you with other services you may have requested

 

ACCESS TO PERSONAL INFORMATION

 

Except where stated otherwise, Norbrass will not share your Personal Information with any unaffiliated third party without your prior consent or unless required to do by law or legal process.

 

If Norbrass or substantially all of its assets are acquired as a result of an acquisition, merger, sale, reorganisation or liquidation, your Personal Information may be one of the transferred assets.

 

Personal Information collected will be stored and processed in Portugal, members states of the European Union, the United States and where Norbrass and its affiliates, parent, subsidiaries or agents maintain facilities.

 

 

SECURITY

 

Norbrass is committed to protecting the security of your Personal Information. We will employ all reasonable technical and commercial measures to ensure that your Personal Information is held and used securely

 

NOTE TO UNDERAGED AND CHILDREN

 

No part of this site is directed to children under age 13 and we will not knowingly collect personal information from any child under age 13. To register or place an order you must have reached the age of majority (which in most countries and states is 18 years old) and have legal capacity to enter into a contract. If you are under the age of majority or cannot lawfully enter into a contract, you must advise your parent or legal guardian to review this Privacy and Cookies Policy and our Conditions of Sale before you place an order. Should we discover or be informed that a child has registered his/her or another child's Personal Information, we will delete such information from our records.

 

NOTE TO PARENTS AND LEGAL GUARDIANS

 

Norbrass will not intentionally collect Personal Information from persons lacking legal capacity to act. If you, as a parent or legal guardian are concerned that the person you are responsible for has registered for one of our services, wish to cancel this registration and have all details deleted, please contact us by email: info@norbrass.com or write to us at the address below providing official documents establishing parental or guardian status.

 

COOKIES

 

Norbrass uses Google Analytics on this Website, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

 

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. No Personal Information is obtained, stored or shared by this site or by Google.

 

YOUR RIGHTS

 

f you request disclosure, correction, deletion or that we stop using your Personal Information, Norbrass will deal with such requests in accordance with applicable laws and regulations. The deletion of your Personal Information or a request for us to stop using it will result in the cancellation of your registration to receive a service from us.

 

For any request concerning Personal Information and/or cancellation of registration to any services we provide, please email: info@norbrass.com

 

 

Or write to:

 

Norbrass - Avaliare Engenharia Lda.

Praça Camilo Castelo Branco 31 sala 48

4700-209 Braga

Portugal

 

CHANGES TO THIS PRIVACY AND COOKIES POLICY

 

We may change this Policy if required and the updated version will appear here at www.norbrass.com.

 

Last Updated: March 2015

 

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